Privacy Policy

Celestial Holdings, a Washington state limited liability company ("Company," "we," "us," or "our"), operates the Clairvoya mobile application (the "App"). This Privacy Policy describes how we collect, use, and protect your personal information when you use the App. By using the App, you consent to the practices described in this policy.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address,  and phone number when you create an account or make a purchase.

• Usage Data: Information about how you interact with the App, such as device information, IP address, and browsing activity.

• Communications: Messages or feedback you provide when contacting customer support.

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2. How We Use Your Information

We use your information to:

• Personalize your astrological readings

• Provide, maintain, and improve the App.

• Process transactions and send order confirmations.

• Respond to customer inquiries and support requests.

• Send updates, promotions, and service-related messages (you may opt-out at any time).

• Detect, prevent, and address security and fraud issues.

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3. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information in the following cases:

• Service Providers: We may share information with third-party providers who assist in operating our App, such as payment processors and cloud hosting services.

• Legal Compliance: If required by law, we may disclose information to comply with legal obligations or protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

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4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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5. Your Choices and Rights

• Account Information: You can review and update your account details in the App.

• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.

• Data Deletion: You may request the deletion of your account and associated data by contacting us at contact@clairvoya.app.

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6. Third-Party Services

Our App may contain links to third-party services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

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7. Children's Privacy

Our App is not intended for users under 14. We do not knowingly collect personal data from children. If we discover such data has been collected, we will take steps to delete it.

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8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through the App or via email. Continued use of the App after changes constitutes acceptance of the updated policy.

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@clairvoya.app.

By using Clairvoya, you acknowledge that you have read, understood, and agree to this Privacy Policy.